ORDERING/SHIPPING

U.S. DOMESTIC SHIPPING

To estimate the total delivery time for your order, please allow 1-3 business days for your order to be processed, in addition to the time indicated by your preferred shipping method. Please allow extra days during promotional periods due to high order volume.

Orders are processed and Monday-Friday 9am-12pm EST, excluding holidays. We do not ship on the weekend and we do not offer Saturday delivery.

US DOMETIC RATES
Free Shipping on orders over $375
UPS Ground (2-5 Business Days) - $12.00

SALES TAX

Applicable sales tax 9% will be added to all purchases shipping to California. 


VERIFICATION AND SHIPPING
When placing your order, please make sure that you use the billing address and contact information as it appears on your credit statement. In the event that your information does not match exactly what your credit card has on file, your order may be held pending verification. This may require us to contact your directly. When specifying shipping address information, be sure to check that the zip code, city and state are correct. If according to delivery service's records, this information does not match their records, we may have to contact you to update this information and this may delay your order.


INTERNATIONAL SHIPPING

Orders placed before 12pm noon EST will ship 1-3 business days via DHL Express.
We offer Free International Shipping on orders over 500USD

Starting March 2024, SAME is partnering with Global-E to ship orders outside the U.S. Delivery Duty Paid (DDP). Duties and taxes will be displayed as a separate line item in your check out cart. All duties paid are passed directly to your local customs office.

Currently, all international orders are FINAL SALE and may not be returned or exchanged.

SAME is not responsible for international shipements lost in transit.